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March 21, 2008

Sony wants $50 to remove crapware from new PCs


Paul Miller at Engadget has a screen shot from the Sony online store demonstrating a new height in chutzpah:

Sony has quite the history of crippling excellent, beautiful hardware with horrible, useless software. The company’s UX UMPC bluescreened on us the first time we turned it on, and crashed the first time we tried to shut it down thanks to all the bloatware on it, while a Laptop Mag review says their Vaio TZ ran “as if it were broken” before they managed to wipe it clean. Lucky for us, it appears Sony is finally seeing the error of its ways, but instead of removing the crapware altogether, Sony has the nerve to offer a $50 “Fresh Start” option, which “scrubs” the machine clean before shipping it your way.

Actually it’s only the Vaio TZ2000 notebook that can be ordered crapware-free right now, but it is likely a sign of things to come.

Unlike many commentators, I sympathize with the OEM PC manufacturers and understand that the money they make by preloading trial software (AKA “crapware” or “bloatware”) applications is key to profitability in the low margin PC business - yes, that $50 is very important to the bottom line. However, there’s no excuse for buggy and incompatible applications infesting a new machine. Thumbs down to Sony until they get their act together.

Update: Responding to a firestorm of criticism, Sony has removed the $50 fee, but will offer the “Fresh Start” option only on some systems:

Fresh Start will now be a no-cost option on Sony’s slick subnotebooks, but only for those who opt for Windows Vista Business Edition, a $100 upgrade.

Ed Bott, who coincidentally had been trying to resuscitate two crapware laden Sony systems, has more including this quote from Mike Abary, Senior Vice President of the VAIO division:

“We heard the message loud and clear,” Abary told me. “VAIO is the poster child for negative experiences people had [with trialware]. We recognize that, and we acknowledge it. We’ve been really beat up by this issue. We’re listening and we’re taking action.”

Good for Sony.


Posted at 9:48 am. Filed under Companies, Desktop PC, Laptop, Notebook, Sony, Thumbs Down

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February 19, 2008

Say goodbye to HD DVD


Sony’s Blu-ray won the high definition DVD format fight when Toshiba threw in the towel today on its HD DVD format:

Toshiba Corporation today announced that it has undertaken a thorough review of its overall strategy for HD DVD and has decided it will no longer develop, manufacture and market HD DVD players and recorders. This decision has been made following recent major changes in the market. Toshiba will continue, however, to provide full product support and after-sales service for all owners of Toshiba HD DVD products.

“We carefully assessed the long-term impact of continuing the so-called ‘next-generation format war’ and concluded that a swift decision will best help the market develop,” said Atsutoshi Nishida, President and CEO of Toshiba Corporation.

Toshiba will begin to reduce shipments of HD DVD players and recorders to retail channels, aiming for cessation of these businesses by the end of March 2008. Toshiba also plans to end volume production of HD DVD disk drives for such applications as PCs and games in the same timeframe, yet will continue to make efforts to meet customer requirements. The company will continue to assess the position of notebook PCs with integrated HD DVD drives within the overall PC business relative to future market demand.

Longtime Toshiba ally Universal Studios also announced that they would become exclusively Blu-ray and you can expect everyone else to follow suit except for a few exceptions like LG Electronics who said that they will continue to ship dual format players for a while.


Posted at 7:44 pm. Filed under Blu-ray, Companies, HD DVD, LG, Sony, Storage, Toshiba

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February 11, 2008

Netflix chooses Blu-ray


There’s yet another nail in the coffin of HD DVD as Netflix announced that in the future they would only stock Blu-ray high definition DVDs:

In what can only be classified as yet another crushing blow to the embattled HD DVD camp, rent-by-mail giant Netflix has just announced its intention to only stock Blu-ray titles in the future. Netflix justified its decision by pointing out the fact that most Hollywood studios seem to be converging solely around the Sony-backed format — a fact that’s all too familiar to Toshiba and friends. With both Blockbuster and now the ‘Flix having eschewed HD DVD for BD, it’s gonna get harder and harder to even find a place to rent those former discs in the first place, let alone one that has a decent selection.

(more…)


Posted at 1:12 pm. Filed under Blu-ray, Companies, HD DVD, Sony, Storage, Toshiba

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